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Privacy Policy

Effective Date: 09.06.2023

This Privacy Policy ("Policy") explains how Vapex Bangladesh ("Company," "we," "us," or "our") collects, uses, discloses, and protects the personal information obtained from users ("User," "you," or "your") through our e-commerce website, Vapex Bangladesh ("Website"). We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the practices described in this Policy. If you do not agree with any provision of this Policy, please do not use our Website.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide voluntarily when you register an account, make a purchase, submit a contact form, or engage in other activities on our Website. This information may include your name, email address, phone number, billing and shipping address, and payment details.

1.2. Non-Personal Information: We may also collect non-personal information automatically as you interact with our Website. This information may include your IP address, browser type, device information, operating system, and website usage data, which is collected through cookies, web beacons, and similar technologies.

2. Use of Information

2.1. We use the information collected to provide and improve our services, personalize your experience, process transactions, communicate with you, and respond to your inquiries and requests.

2.2. We may also use the information to analyze trends, monitor the effectiveness of our marketing campaigns, and ensure the security and integrity of our Website.

2.3. We may use your email address to send you promotional materials and updates about our products and services. You may opt-out of receiving these communications by following the instructions provided in the emails or by contacting us directly.

3. Disclosure of Information

3.1. We may share your personal information with trusted third parties who assist us in operating our Website, conducting our business, or providing services to you, such as payment processors, shipping partners, and marketing agencies. These third parties are obligated to maintain the confidentiality of your information and only use it for the purposes specified by us.

3.2. We may also disclose your personal information if required by law, court order, or governmental regulation, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no data transmission or storage system can guarantee 100% security. Therefore, we cannot warrant the absolute security of your information.

5. Third-Party Links

5.1. Our Website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy

6.1. Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information from our records.

7. Changes to the Privacy Policy

7.1. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after any modifications to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]

This Privacy Policy was last updated on 09.06.2023